Trademate answers your missed calls, captures the customer's enquiry, and sends the details to you by WhatsApp so you can call them back when convenient.

We offer both monthly and annual subscriptions.

Our monthly plan is a rolling subscription that can be cancelled at any time through your customer portal.

Our annual plan offers a 33% saving compared to paying monthly. Annual subscriptions are paid upfront and are non-refundable once purchased.

Your service remains active until the end of your current billing period.

Usually within 3 working days, depending on availability.

It's very simple and takes 2 minutes. Our team will guide you through the process via Whatsapp.

Yes. Trademate can be connected to both landline and mobile business numbers. The setup process depends on the type of phone service you use, such as a traditional landline or a VoIP system, but we'll guide you through everything step-by-step via WhatsApp.

Your Trademate system can handle your missed calls in all circumstances.

Yes. Trademate can be connected to multiple business numbers if required.

Yes, you can add up to 3 team members to receive phone enquiry notifications. If more than 3 team members need to receive notifications, please speak to the Trademate team.

Yes just update our team by Whatsapp and we'll connect your new number.

Trademate is designed to provide a natural, professional experience for callers. Most callers simply receive the help they need without giving any thought to the technology behind it.

Nothing changes. If you answer the call, Trademate isn't involved. It only handles calls you miss.

Your Trademate service will pause in the event of late payment.

You can cancel at anytime via your customer portal. Your service will continue until the end of your most recent billing period.